POLICIES

• The rescheduling for all affected reservations will be carried out without any additional cost, even until 2022.
• To carry out the reprogramming, clients must send us a personal letter for each member of the group duly signed and attach a copy of the passport (the signature must be the same as the passport).
• The request to reschedule your tour must be sent to the email address info@salkantaytrekking.com up to 30 days before the travel date.
• If your reservation includes Huayna Picchu Mountain, you must request the change up to 90 days before the travel date.
• The new start date of your tour must be indicated by attaching the prior Booking Confirmation with the subject "CHANGE OF DATE DUE TO COVID-19".
• All changes or modifications will be subject to availability according to date.

If the trip is canceled due to natural causes or acts of God on site or before the tour, there'll be no option to refund and the modification will depend on the availability and policies of third parties such as the train tickets company, tickets to Machu Picchu, government permits, among others .

Salkantay Trekking continues to work with great effort to be able not only to exceed customer expectations, but even more importantly, to take care of their safety and that of our collaborators. For this reason, we ask all our clients to consider completing the payment, in this way we'll leave an open credit for the date you choose (subject to availability).

In no case will the transfer of a name or reservation be allowed.

According to our travel policies, no reservation or payment will be subject to refund.