Camping Equipment Rental Terms and Conditions
IMPORTANT INFORMATION
All camping equipment rentals from Salkantay Trekking are subject to the following terms and conditions.
We recommend reading these terms carefully before making a reservation, as they outline the customer's responsibilities and the conditions that apply to the use, return, and care of rented equipment.
1. Equipment Reservations
- Equipment must be reserved up to 7 days in advance, according to the established booking conditions.
- To request a rental, the customer must complete the appropriate form for the equipment they wish to reserve, providing all required information, including any necessary sizes or measurements.
- Salkantay Trekking will make every reasonable effort to provide equipment suited to the specifications provided by the customer. Therefore, it is the customer's responsibility to provide complete and accurate information.
- The company is not responsible for sizing or measurement errors resulting from incorrect information provided by the customer.
- No refunds will be issued for early returns of rented equipment.
2. Rental Period
The rental period corresponds to the number of days specified in the reservation.
Start of the Rental Period
- The rental begins on the agreed date of equipment use.
- Salkantay Trekking will make every reasonable effort to provide the reserved equipment on the agreed date and according to the requested specifications, subject to availability.
- The company does not ship camping equipment within Peru.
Equipment Returns
- All equipment must be returned on the agreed date, clean, dry, and properly packed.
3. Equipment Condition and Cleanliness
The customer agrees to use the equipment properly and return it in a condition that allows it to be rented again.
Equipment must be free of excessive dirt, mud, stains, and debris. It must also be completely dry to prevent moisture buildup and mold growth.
Equipment is considered unsuitable for another rental if any of the following conditions are present:
- Excessive dirt or stains that are difficult to remove.
- Damage or wear that affects its functionality.
- Strong or unpleasant odors.
- Moisture or mold.
- Missing parts or components.
- Any other condition that prevents the equipment from being used again.
Salkantay Trekking reserves the right to charge additional fees for special cleaning, repairs, or replacement when necessary.
4. Responsibility for Damage, Loss, or Theft
- The customer is responsible for the rented equipment from the moment it is handed over until it is returned to and received by Salkantay Trekking.
- Any damage occurring during the rental period that requires repairs will be subject to the corresponding repair costs, which may be charged to the customer's credit card.
- If equipment is damaged to the point that replacement is necessary, the company will notify the customer and offer them the option to keep the damaged item.
- In the event of loss, theft, missing components, or incomplete returns, the customer authorizes Salkantay Trekking to charge the full value of the equipment or component that has not been returned.
- The company does not provide insurance coverage for loss or theft of equipment once it has been handed over to the customer.
Failure to comply with these conditions may result in additional charges to cover repair, cleaning, or replacement costs, as applicable.