Aguas Calientes, the closest town to majestic Machu Picchu, is much more than a transit point. This unique destination, located at the foot of the mountains that house the enigmatic Inca City of Machu Picchu, invites you to enjoy an experience that blends history, Andean culture, and natural beauty. With its stunning location, Aguas Calientes offers many cultural attractions and activities to enjoy during your adventure in Peru. In this blog, we’ll explore them in detail so you can have a complete experience.
- Aguas Calientes: History and Origins of Machu Picchu Town.
- Where Is Aguas Calientes Located?
- How to Get to Aguas Calientes (Machu Picchu Town)?
- Weather in Machu Picchu Town (Aguas Calientes).
- How to Get from Aguas Calientes to Machu Picchu
- What to Visit in Aguas Calientes?
- What to Visit Around Aguas Calientes?
- Machu Picchu Tickets 2025: Everything You Need to Know!
- Restaurants, Bars & Hotels in Aguas Calientes
- Services in Aguas Calientes (Machu Picchu Pueblo)
- FAQ – Machu Picchu Pueblo
- Conclusion
- You may be interested in:
Aguas Calientes: History and Origins of Machu Picchu Town.
Aguas Calientes, the vibrant town at the foot of Machu Picchu, is far more than just a transit point for travelers; it is the tourist heart of the Inca City of Machu Picchu. Founded in 1901 as a railway camp for the workers building the train line between Cusco and La Convención (one of the thirteen provinces of the Cusco region), this picturesque town holds a rich history that predates Hiram Bingham’s renowned rediscovery of Machu Picchu in 1911. Over time, Aguas Calientes evolved into Machu Picchu Town, the main gateway to the modern wonder of the world, blending its historical roots with vibrant Andean culture and offering tourists an immersive experience in the history, nature, and architecture of the Sacred Valley of the Incas.
Did you know…?
The name “Aguas Calientes” comes from the natural hot springs that remain one of its main attractions today. Over time, the town also adopted the name “Machu Picchu Pueblo” to strengthen its identity as the gateway to the Inca sanctuary.

Where Is Aguas Calientes Located?
This charming town sits at 2,040 meters (6,692 feet) above sea level, in a strategic location that makes it the primary gateway for travelers seeking to explore the modern wonder of the world. Aguas Calientes is not only the main access point to Machu Picchu, but also a place of deep connection with Andean culture, surrounded by lush nature and breathtaking landscapes. Its proximity to the Inca Citadel of Machu Picchu makes it the perfect starting point for an unforgettable journey to one of the world’s most iconic sites.
How to Get to Aguas Calientes (Machu Picchu Town)?
There are several ways to reach Aguas Calientes from Cusco, depending on your budget, available time, and travel style. Here are the main ways to reach this magical destination.
By Train: The Fastest and Most Comfortable Option.
This route combines travel by van or tourist bus with a scenic train ride. It’s ideal for those seeking a convenient and picturesque journey to the world wonder of Machu Picchu. Here’s a step-by-step guide to help you plan your train trip more efficiently:
- Cusco → The town of Ollantaytambo (in the Sacred Valley) (by Van or tourist bus)
- Duration: 1.5 to 2 hours.
- Typical departure point: Pavitos Street (the terminal for buses to Ollantaytambo), especially if you’re not traveling with a tour
- Destination: Train station in Ollantaytambo.
- Ollantaytambo → Aguas Calientes or Machu Picchu Town (by train).
- Duration: 2 hours.
- Available trains: Peru Rail or Inca Rail.
Important Fact: You can also take a train from San Pedro Station in Cusco that goes directly to Aguas Calientes, but only during the high season.
→ Traveler’s Tip: We recommend booking your tickets in advance, especially if you already have entry tickets to Machu Picchu for a specific time slot.
Shared Van + Hike: A Budget-Friendly Adventure.
You can take a shared van (collective) from Cusco to the Hydroelectric station if you prefer a more affordable option with a touch of adventure. This journey takes around 7 hours and costs approximately 70 soles. From there:
- You hike for about 2.5 to 3 hours along a trail parallel to the train tracks until you reach Aguas Calientes.
- From the Hydroelectric Station, you can also take a train to Machu Picchu Pueblo (also known as Aguas Calientes), which takes approximately 30 minutes.
→ Traveler’s Tip: Buy round-trip tickets for the collective in advance and leave early in the morning, as return trips usually depart around 2:00 p.m. This route is perfect for those seeking a more active experience and a deeper connection with nature.
Trekking to Machu Picchu: Ultimate Adventure in the Andes
For trekking enthusiasts, reaching Machu Picchu on foot is an unforgettable experience. Several popular routes lead to the Inca citadel, each offering its unique magic:
- Classic Inca Trail: The most iconic and sought-after route. It requires booking several months in advance and is perfect for those who want to experience history step by step.
- Short Inca Trail: is ideal for limited-time travelers who still want to enjoy the landscapes and ruins along the Inca Trail.
- Classic Salkantay Trek to Machu Picchu: is a challenging and spectacular journey that combines snow-capped mountains, lush jungle, and breathtaking views, perfect for the more adventurous.
- Lares Trek: A cultural option that passes through traditional Andean communities, hot springs, and remote valleys. Perfect for those seeking an authentic connection with local life.
- Ancascocha Trek: A little-traveled route offering pristine landscapes, high mountain passes, and exclusive views of Apu Salkantay. Perfect for hikers in good physical shape with an adventurous spirit.
Weather in Machu Picchu Town (Aguas Calientes).
This cloud forest region’s climate remains warm-temperate and humid throughout the year, perfect for nature lovers and ecotourism enthusiasts. Temperatures generally range between 16°C and 20°C (60°F to 68°F), making it a pleasant destination to visit in any season. The year is divided into two distinct periods: the rainy season (from November to April) and the dry season (from May to October), each offering its unique charm for exploring the Machu Picchu region.
How to Get from Aguas Calientes to Machu Picchu
- There are two main options for reaching the Machu Picchu citadel from Aguas Calientes (also known as Machu Picchu Pueblo): taking a tourist bus (Consettur) or hiking on foot.
Feature | By Bus | On Foot |
---|---|---|
Duration | 25 to 30 minutes. | Approximately 1.5 to 2 hours. |
Cost | Ticket purchase required. | Free of charge. |
Physical effort | Minimal. | High (steep uphill hike) |
Starting point | Bus station in Aguas Calientes. | Puente Ruinas (Ruins Bridge), near the town. |
Comfort | High (comfortable tourist bus). | Requires good physical condition. |
Experience | Quick and convenient. | Adventurous, closer contact with nature. |
Recommended for | Those with limited time or mobility. | Travelers who enjoy trekking. |
Important notes | Buy your ticket in advance, either in Aguas Calientes or online. | Bring water, wear good hiking shoes, and start early. |
Travel Tip:
Take the bus up to Machu Picchu (30 min) and hike back down (up to 2 hours). This way, you’ll save energy to explore the citadel and, if you’re visiting an additional mountain, you’ll avoid extreme fatigue. Plan your adventure wisely!
Bus to Machu Picchu from Aguas Calientes
The bus from Aguas Calientes to Machu Picchu is the only official transport in the town. The service is run by Consettur, a company based in Machu Picchu Pueblo.
Here is the link where you can purchase your bus tickets:
And if you’re already in Aguas Calientes, the address is:
Av. Hermanos Ayar S/N (just before the Ruins Bridge).


What to Visit in Aguas Calientes?
1. Aguas Calientes Hot Springs.
The thermal springs that give the town its name are perfect for relaxing after a day of hiking. If you’re looking for things to do in Aguas Calientes at night, this is an excellent option.
Official Pricing for Entry to the Aguas Calientes (Machu Picchu) Hot Springs.
Entrance Ticket to the Hot Springs | Price List: |
---|---|
Foreign Visitor | 20.00 |
Peruvian National | 10.00 |
Local Resident (Cusco Region, with valid DNI) | 5.00 |
Opening Hours:
From 5:00 a.m. to 7:30 p.m. The latest permitted departure is at 8:30 p.m.
→ Top Tip:
The water temperature is 37 °C (99 °F).
Entry is prohibited if you are under the influence of alcohol.

2. Explore the Aguas Calientes Handicraft Market
In the heart of Aguas Calientes, you’ll find a market full of local handicrafts, clothing, and souvenirs. It’s the perfect place to take a piece of Peru home with you. Many stalls accept cash, and some also take card payments.
Opening Hours:
Monday to Sunday (including holidays), from 8:00 a.m. to 6:00 p.m.
The Handicraft Market is located next to the Aguas Calientes Train Station.

3. Stroll Through the Town of Aguas Calientes
Although small, Aguas Calientes has a unique charm. Walk through its streets, enjoy the local cuisine, and take photos of the Urubamba River.
→Top Tip:
One of the most fascinating cultural treasures of Aguas Calientes, Peru, is a collection of 37 impressive granite sculptures, crafted by talented Cusqueñan artists. These masterpieces represent the Inca worldview, depicting myths, deities, and sacred symbols from this ancient civilization.


4. Paddington in Machu Picchu Pueblo
Yes, a statue of Paddington, donated by the UK government, has been installed on the Alameda Los Artesanos in Machu Picchu Pueblo. Erected as part of the celebration for the premiere of Paddington in Peru, it has quickly become a new tourist attraction for both domestic and international visitors.
Traveler Tip:
More and more tourists are stopping to take pictures with the statue of the iconic bear as an unforgettable souvenir of their trip. This statue symbolizes the cultural connection between the United Kingdom and Peru, highlighting Paddington’s importance in popular culture. Learn more by reading our blog: Paddington in Peru – The Origin of the World’s Most Famous Bear.

What to Visit Around Aguas Calientes?
Aguas Calientes, also known as Machu Picchu Pueblo, is much more than just the gateway to the famous Inca citadel. This corner of the Peruvian Andes is a natural paradise full of surprises, where you can discover relaxing hot springs, spectacular waterfalls, and trails surrounded by lush biodiversity. If you’re looking for unique experiences beyond Machu Picchu, this guide reveals the best tourist spots near Aguas Calientes that you simply can’t miss.
1. Allcamayo Waterfalls of Machu Picchu Pueblo
Just 1 km from Aguas Calientes, the Allcamayo Waterfalls are a natural must-see with 30-meter cascades, Inca carvings, and abundant biodiversity.
Entrance Fee: S/20 (approx. 5 USD).
The 30- to 45-minute trek offers spectacular views.
Recommended: bring biodegradable insect repellent and non-slip shoes.
2. Mandor Gardens of Machu Picchu
The Mandor Gardens are a lesser-known but incredibly beautiful tourist destination located just 2 km from Aguas Calientes, the base town of Machu Picchu. This natural paradise offers a short 1-hour walk through lush vegetation, 30-meter waterfalls, and a wide diversity of flora and fauna—including orchids, hummingbirds, and Peru’s national bird, the Andean cock-of-the-rock. It’s ideal for travelers seeking a peaceful experience away from mass tourism.
Camping is also allowed, making it perfect to fully immerse yourself in nature.
Entrance Fee: S/20 (approx. 5 USD)
Opening Hours: 7:00 a.m. to 6:00 p.m.
3. Machu Picchu Butterfly House
Enjoy a unique experience in this natural sanctuary near Machu Picchu, where you’ll discover the beauty of biodiversity, the importance of ecological conservation, and your deep connection with the natural world. Observe vibrant butterflies, learn about ethnobotany, and be inspired by a magical landscape that reinforces our role in protecting the planet.
Admission Fees:
National Tourist | Adults | S/. 10.00 (3 USD approx.) |
Children (6–10 years): | S/. 5.00 (2 USD approx.) | |
Senior Citizens | S/. 5.00 (2 USD approx.) | |
Persons with Disabilities (with valid ID) | S/. 5.00 (2 USD approx.) | |
Foreign Tourist | Adults | S/. 20.00 (6 USD approx.) |
Children (6–10 years) | S/. 10.00 (3 USD approx.) | |
Senior Citizens | S/. 10.00 (3 USD approx.) | |
Educational Institution Delegations | Adults/Children (single price with prior reservation) | S/. 7.00 (2 USD approx.) |
Operating Hours: 9:00 a.m. a 17:00 hrs
Recommended Visit Time: 10:00 a.m. – 12:00 p.m. (noon)
4. Museo de Sitio Manuel Chávez Ballón (Machu Picchu Site Museum)
Located just a 30-minute walk from Aguas Calientes (Machu Picchu Pueblo), this fascinating museum reveals the best-kept secrets of the Inca citadel, offering a unique perspective on its history, architecture, and cultural significance.
Admission Fees:
Adults | S/. 22.00 (7 USD approx.) |
University Students | S/. 11.00 (4 USD approx.) |
School Students | Free |
Operating Hours: Monday to Sunday, from 9:00 a.m. to 4:00 p.m.
Traveler Tip: If you plan to explore Machu Picchu on a budget, the Manuel Chávez Ballón Site Museum is an excellent stop—and it can be FREE!
Currently, afternoon admission is free from 12:00 p.m. to 4:00 p.m.
To enter at no cost, just:
✔ Present your national ID (DNI for Peruvians) or passport (for foreigners) at the entrance.
✔ Arrive between 12:00 p.m. and 4:00 p.m.
5. Putucusi Mountain
“Putucusi” means “happy mountain” in Quechua. It’s the smallest of the three iconic peaks alongside Machu Picchu and Huayna Picchu, reaching an elevation of 2,560 m (8,398 ft).
The trail starts in Aguas Calientes, follows the railway tracks, and turns off at a marked point. It includes stone and wooden steps, metal ropes, and in the final section, steep wooden staircases up to 12 m (39 ft) tall with 80°–90° inclines. The hike takes approximately 2–4 hours, depending on your fitness level.
From the summit, you’ll be rewarded with spectacular views of Machu Picchu, the Urubamba River, the high jungle, and the Andes. There are no Inca ruins—it’s known for the challenge and scenery.
Precautions:
- Requires mountain boots, anti-slip gloves, a rope or harness, and good physical condition.
- Not suitable for children, seniors, or during rainy days (November to April).
6. Visit Machu Picchu
Machu Picchu is the main tourist attraction of Aguas Calientes, Cusco, and all of Peru. Every year, around 1.5 million visitors explore this Inca wonder, declared a UNESCO World Heritage Site.
Machu Picchu Tickets 2025: Everything You Need to Know!
Planning your visit to Machu Picchu from Aguas Calientes means understanding the types of tickets, available circuits, and how to purchase them. Below, we explain everything you need to know in a clear and detailed way so you can make the most of your experience:
Machu Picchu Circuit Types
Machu Picchu offers 3 main circuit groups, each divided into specific routes. Each route offers a different experience:
🟩 Circuit 1 – Panoramic
Ideal for trekking lovers and photography enthusiasts. Offers routes with spectacular views from high vantage points and access to mountain trails.
Route 1-A: Machu Picchu Mountain
Ascends to 3,083 m (10,115 ft) above sea level. Requires good physical condition, but rewards you with unique panoramic views of the sanctuary and the Urubamba River.

Route 1-B: Upper Terrace
A calm route that leads to the classic viewpoint at the Guardian’s House (a simple structure made of small stones and adobe, once used as a lookout post). Perfect for capturing the most iconic postcard view of Machu Picchu.

Route 1-C: Intipunku Gate – Original entrance to Machu Picchu (only in high season)
A historic trail that reaches the Sun Gate, the original Inca entrance to Machu Picchu. Connects sacred history with stunning views.

Route 1-D: Inca Bridge (only in high season)
Short hike to an impressive Inca engineering structure. A historic trail with cultural value and elevated views.


🟦 Circuit 2 – Classic
The most complete and recommended option for all visitors. Covers the most emblematic parts of the citadel.
Route 2-A: Designed Classic Route
Access temples, plazas, the Sacred Rock, and the Lower Terrace. Includes the iconic photo from the Guardian’s House platform. Perfect for history, culture, and photography lovers.

Route 2-B: Lower Terrace
An accessible variant with views of the lower part of the citadel. Recommended for those wishing to avoid stairs or intense physical effort.

🟨 Circuit 3 – Royalty
Designed for those who want to explore sacred areas and spaces used by the Inca elite. Combines culture, architecture, and challenging routes.
Route 3-A: Huayna Picchu Mountain
A demanding 2.5-hour climb to the iconic peak. Offers panoramic views and access to temples like the Sacred Rock and the Temple of the Condor.

Route 3-B: Designed Royal Route
Explore the Temple of the Sun, the Inca’s House, the Sacred Plaza, and other noble structures. Suitable for all ages.


Route 3-C: Great Cavern (only in high season)
A long route to the mysterious Temple of the Moon, hidden in a sacred cave. Perfect for explorers seeking history and nature.

Route 3-D: Huchuy Picchu Mountain (only in high season)
Moderate hike to a small summit with unique views. Less crowded, offering an intimate experience of the citadel and landscape.


Entry Times and Shifts
Each ticket has a specific entrance time, from 6:00 a.m. to 2:00 p.m., with slots available every hour. Once inside, you can stay for up to 4 hours, depending on your ticket type.
💡 Note: Plan your entry time carefully to coordinate with your arrival from Aguas Calientes. Punctuality is key!
Types of Available Tickets
Tickets vary based on the circuit and the mountains you want to explore. These are the main options:
- Machu Picchu + Machu Picchu Mountain (Route 1-A)
Perfect for trekking lovers seeking spectacular views. - Machu Picchu + Huayna Picchu (Route 3-A)
Requires good physical condition; very popular option. - Machu Picchu + Huchuy Picchu (Route 3-D)
Shorter, less demanding hike. - Machu Picchu + Inca Bridge (Route 1-D)
Alternative route with historical value. - Machu Picchu + Great Cavern (Route 3-C)
One of the most mystical options, available only in high season.
Recommendation: If you’re traveling during high season (May to October), buy your ticket at least 5 months in advance.

Where to Buy Machu Picchu Tickets
You have three official options to get your tickets:
1. Online Purchase (Recommended)
- Official website: https://tuboleto.cultura.pe
- You can select the circuit, date, and pay with a credit card or at the Banco de la Nación.
- Advantages:
✔ Secure your ticket in advance
✔ Avoid lines and surprises
✔ Receive your e-ticket instantly
2. In-Person Purchase in Cusco
- Location: Museo Casa Garcilaso, Calle Garcilaso S/N
- Hours: Monday to Saturday, 7:00 a.m. to 7:00 p.m.
- Note:
This option is not recommended, as availability may be very limited, especially during high season.
3. Purchase in Aguas Calientes
- Location: Ministry of Culture Office, Av. Pachacútec, across from the main square.
Recommendation:
If you’re already in Aguas Calientes, you can still buy tickets to Machu Picchu, but only 1,000 are available per day, and they sell out quickly. These are for Circuit 1 in the afternoon shift, with no access to Huayna Picchu or Machu Picchu Mountain. That’s why it’s safer to buy your tickets online in advance.
For all updated details on ticket types, prices, discounts, circuits, practical tips, and new regulations, we recommend reading the full blog “Machu Picchu Tickets 2025: Everything You Need to Know!”

Restaurants, Bars & Hotels in Aguas Calientes
Aguas Calientes, the picturesque town at the foot of Machu Picchu, is not only the gateway to the Inca wonder but also a destination with excellent culinary options, vibrant nightlife, and quality accommodations. Discover where to eat, enjoy a great drink, and rest after exploring the ruins.
Restaurants and Nightlife in Aguas Calientes
1. Indio Feliz
A unique culinary experience, known as the favorite restaurant in Machu Picchu by travelers. This place blends the best of French and Peruvian cuisine in a warm and cozy setting, designed for you to enjoy exceptional flavors before or after your visit to Machu Picchu.
- Opening hours: 12:00 PM – 10:00 PM
- Address: Calle Lloque Yupanqui N°103, Aguas Calientes (Machu Picchu Pueblo)
2. Mapacho Craft Beer
Enjoy the best Peruvian food in Aguas Calientes, paired with exquisite craft beers, refreshing drinks, and vegetarian and gluten-free options. Located in the heart of Machu Picchu Pueblo, it’s one of the best choices for an authentic dining experience with traditional flavors, fresh ingredients, and a welcoming atmosphere.
- Opening hours: 10:00 AM – 10:00 PM
- Address: Av. Imperio de los Incas 614, Aguas Calientes
3. Pueblo Viejo Machupicchu Restaurant
At Pueblo Viejo Machu Picchu Restaurant, they don’t just serve Peruvian food—they create memorable experiences! This restaurant combines innovation, quality, and passion in every dish, offering authentic cuisine with a special touch that delights every customer. Located in the heart of Aguas Calientes (Machu Picchu Pueblo), it’s the perfect spot to enjoy ceviche, lomo saltado, vegetarian options, and unique craft beer pairings in a cozy setting.
- Opening hours: 7:00 AM – 10:00 PM
- Address: Av. Pachacutec, Aguas Calientes S/N
4. El Bar El Mapi by Inkaterra
EL BAR – An authentic space in Aguas Calientes! Relax in a cozy setting with free Wi-Fi and plasma screens while enjoying exquisite tapas, premium piscos, and organic wines. Don’t miss the daily Happy Hour and the vibrant DJ sets every Friday! The perfect plan after exploring Machu Picchu.
- Opening hours: 12:30 PM – 01:00 AM
- Happy Hour: 5:00 PM – 7:00 PM
- Address: Av. Pachacutec 109, Aguas Calientes
Tips for Choosing Restaurants and Hotels in Aguas Calientes
- Book in advance: Especially during high season, secure your spot ahead of time.
- Try authentic local cuisine: Don’t miss out on trout, cuy (guinea pig), and the unique flavors of Nova-Andean gastronomy.
- On a tight budget? Head to the local market for the best value meals.


Top Tip:
Looking for cheap eats in Aguas Calientes?
The Aguas Calientes Market offers set menus starting at S/12 (approx. USD 3) with authentic local food. Perfect for adventurers.
- Location: In the heart of Aguas Calientes
- Best time: Before 1:00 PM (avoid long lines)
- What to order: Menu of the day (soup, main dish + drink)
- Bonus: Authentic, affordable local experience
Best Hotels in Aguas Calientes
5 stars
Sumaq Machu Picchu Hotel – 5 estrellas.
Inspired by Inca culture, this luxury hotel offers a unique lodging experience by the Vilcanota River. Rooms are spacious, with mountain views, elegant Andean décor, and whirlpool bathtubs. Its gourmet restaurant has won awards, and the Andean spa provides natural treatments to help you relax after a trekking adventure. Ideal for honeymoons, high-end travelers, and those seeking an exclusive experience near Machu Picchu.
4 stars
Located by the river, this charming boutique hotel blends rustic design with luxurious details. Rooms feature decorative fireplaces, jacuzzi-style bathtubs, and large windows overlooking the cloud forest. The intimate and cozy atmosphere makes it perfect for couples seeking privacy, comfort, and a central location in town.
Tierra Viva Machu Picchu Hotel.
This modern hotel is known for excellent service and a quiet location near the river, away from the crowds. It offers spacious, well-lit rooms with minimalist Andean décor. The breakfast buffet is varied, and the staff provides warm attention. Ideal for travelers looking for peace and practicality after visiting Machu Picchu.
3 stars
Surrounded by mountains and greenery, this hotel stands out for its tranquility and modern Andean style. Rooms feature comfortable beds, bathtubs, balconies, and Peruvian textile decorations. Breakfast is included, and the common areas are perfect for relaxing. Ideal for travelers seeking a good location, comfort, and contact with nature.
Casa Andina Standard Machu Picchu
Part of one of Peru’s most trusted hotel chains, this hotel offers clean, functional, and comfortable rooms. Located across from the river and just steps from the train station, it’s perfect for short stays or transit. Offers buffet breakfast, free Wi-Fi, and professional service.
Casa del Sol Machu Picchu Boutique Hotel
With a privileged location by the river, this elegant boutique hotel is known for personalized service, décor inspired by Andean cosmology, and wellness experiences. Rooms feature handcrafted details, marble bathrooms, and nature views. Ideal for travelers seeking comfort and cultural connection.
This traditional-style hotel offers a comfortable stay with well-rated services like buffet breakfast, Wi-Fi, and transportation. Located just minutes from the train station in a safe, central area. Rooms are spacious, with simple yet cozy décor. Great for families or groups of friends.
This boutique hotel features large suites with living areas, jacuzzis, modern décor, and mountain views. It’s known for its warm service and private settings—ideal for travelers seeking space and relaxation after visiting the citadel. One of the best value-for-money options in town.


Services in Aguas Calientes (Machu Picchu Pueblo)
1. Ministry of Culture
Services:
- Last-minute ticket purchases (not recommended)
- Heritage information
- Archaeological research permits.
- Inquiries about regulations in historic areas
Location: Av. Pachacutec, Aguas Calientes S/N
2. Consettur Bus Office
Services:
- Purchase round-trip bus tickets to Machu Picchu
- Bus schedules and route information
- Complaints and inquiries about the service
Location: Calle Mayta Capac, Aguas Calientes S/N
3. GERCETUR (Tourism Management Agency)
Services:
- Official tourist information on Machu Picchu and the Cusco region
- Advice on alternative tour circuits
- Registering complaints about tourism services
- Information on artisan fairs and cultural events
Location: Av. Pachacutec, Aguas Calientes S/N (next to the Ministry of Culture)
4. IPERU Tourist Information
Services:
- Free tourist advice
- Maps and brochures
- Reporting tourist scams
- Support for foreign and national tourists
Location: Av. Pachacutec, Aguas Calientes S/N (next to the Ministry of Culture)
5. Banks & ATMs in Machu Picchu Pueblo
Available Services:
- Cash withdrawal (in soles/USD)
- Currency exchange
- Basic banking inquiries
Location of Banks and ATM in Machu Picchu Pueblo:
Banco del Crédito del Perú – BCP en Machu Pichu Pueblo (branch & ATM).
Banco de la Nación del Perú en Machu Picchu Pueblo (branch & ATM).
Caja Cusco en Machu Picchu Pueblo (branch & ATM).
Cajero Global Net en Machu Picchu Pueblo.
The ATM is located in the same square as the Botica and Multiservicios Panamericana, situated in Manco Cápac Square in Aguas Calientes.
→Tip: Carry cash—ATM may have long lines.
6. Train Station (Machu Picchu Pueblo)
Located inside the local handicraft market. This is where you’ll catch your returning train.
Services:
- Purchase/exchange train tickets (Peru Rail / Inca Rail)
- Schedule and route information
- Luggage/service complaints
7. Tourist Police (Policía de Turismo)
Services:
- Reporting thefts or lost items.
- Assistance in emergencies
- Safety information
8. Office of the Sub-Management of Tourism of the Municipality of Machu Picchu
Services:
- Tourist information.
- Map of Machu Picchu and Aguas Calientes.
9. Clinics and hospitals in Machu Picchu Pueblo.
- Machu Picchu Health Center.
- Clinics providing care in Machu Picchu.
- Clínica Pardo in Aguas Calientes.
- Contact phone number: + 51 (084) 989 430 841.
FAQ – Machu Picchu Pueblo
- Are Aguas Calientes and Machu Picchu Pueblo the same place?]
Yes. Machu Picchu Pueblo, formerly known as Aguas Calientes, is the official name of the small town at the foot of the Machu Picchu citadel. - What is the name of the town near Machu Picchu?
Aguas Calientes, also known as Machu Picchu Pueblo, lies directly beneath the Inca ruins and is the required gateway for all visitors heading to Machu Picchu. - Is it worth visiting Aguas Calientes?
Yes. Aguas Calientes is the main access point to Machu Picchu. Even though it’s located in a remote cloud-forest area, it’s easier to reach than it seems: you can get there by train, bus, from Hidroeléctrica, or even by hiking, if you enjoy trekking. - Is it better to stay in Cusco or Machu Picchu?
Cusco is the most popular base before visiting Machu Picchu, but many tourists opt to stay in the Sacred Valley due to its milder climate and proximity to train stations. Ollantaytambo and Urubamba are top options, offering solid tourist infrastructure and direct train access to Aguas Calientes. - How long does the bus take from Aguas Calientes to Machu Picchu?
The bus ride is about 30 minutes. If you prefer to walk, expect a roughly 2‑hour trek from Aguas Calientes to the Inca citadel, through natural landscapes and stunning views. - What can you do in Aguas Calientes, Peru?
- Visit the Mandor Gardens
- Visit the Machu Picchu Butterfly House
- Explore the Manuel Chávez Ballón Site Museum
- Enjoy the hot springs
- Shop for handicrafts
- Go to a bar or dance at a nightclub
- Walk to the Allcamayo Waterfall
- Can a beginner hike to Machu Picchu from Aguas Calientes?
Yes! It’s a short and accessible hike, ideal for beginners. The trail from Aguas Calientes to the Machu Picchu entrance takes about 2 hours, surrounded by nature and beautiful scenery. - What are the best times to visit Machu Picchu to avoid crowds?
Early morning (from 6:00 a.m.) or after 2:00 p.m. are ideal. Early hours allow you to enjoy sunrise at the ruins with fewer visitors, while afternoons tend to be calmer as many tourists return to Cusco or Aguas Calientes. - Where can you buy bus tickets to Machu Picchu, and where is the station in Aguas Calientes?
Bus tickets can be purchased online in advance or locally in Aguas Calientes near the main plaza. Buses start operating from 5:30 a.m. To avoid long lines, it’s best to buy your tickets the day before. - Can you hire local guides in Aguas Calientes for Machu Picchu?
Yes. There are many certified local guides in Aguas Calientes offering private tours to Machu Picchu. They can be found near the bus station and the site entrance. Booking in advance ensures availability and a more personalized, educational experience. - What should you pack for a day in Machu Picchu from Aguas Calientes?
Pack a small backpack with essentials:- Water and snacks
- Sunscreen and a hat
- Biodegradable insect repellent
- A rain jacket (especially in the rainy season)
- Passport, entry ticket, and layered clothing
- Comfortable walking shoes
- What hikes near Aguas Calientes are recommended besides Machu Picchu?
In addition to Machu Picchu, these routes stand out:- Cerro Putucusi: A challenging hike featuring unique views of the ruins.
- Mandor Waterfalls: A relaxing trail through gardens and nature.
- How to make the most of the Aguas Calientes hot springs?
Visit early in the morning or late afternoon to avoid crowds. Bring a swimsuit, a towel, and flip‑flops. The natural hot spring pool, rich in minerals, provides a soothing experience after exploring the region. - How do you reach the Butterfly House, and what can you see there?
The Machu Picchu Butterfly House is just a 15‑minute walk from central Aguas Calientes toward Machu Picchu. It’s perfect for families and nature lovers. Here, you can observe native butterflies in their natural habitat and learn about their life cycles. - Is it necessary to buy Machu Picchu tickets in advance?
Yes. Although tickets can be purchased in Aguas Calientes, it’s far safer to buy them online ahead of time, especially in peak season (May to September), as daily slots are limited. - How far ahead should you book train tickets to Aguas Calientes?
Book them at least several weeks in advance, especially during peak season. Online reservations allow you to choose your travel time, class, and add-ons. - Where can you store luggage while visiting Machu Picchu?
There are secure luggage lockers in Aguas Calientes and near the Machu Picchu entrance. Many hotels also offer luggage storage free of charge. This is great for short visits without overnight stays. - What’s the weather like in Aguas Calientes and what clothes should I bring?
Aguas Calientes has a humid subtropical climate.- Rainy season: November to March
- Dry season: April to October
Wear light, breathable clothing and always carry a rain jacket or poncho. Comfortable shoes and a hat are essential.
- Can you hike up to Machu Picchu from Aguas Calientes?
Yes. You can hike up from Aguas Calientes via a steep trail, which takes about 1.5 to 2 hours. It’s challenging, with many stairs, but it offers beautiful landscapes and a more adventurous experience. - Are there ATMs in Aguas Calientes?
Yes, there are ATMs available, but they often run out of cash during high season. It’s recommended to carry enough cash for tickets, meals, and tips. ATM fees can be high, so plan accordingly.
Conclusion
If you’re wondering what to do in Aguas Calientes, this guide has highlighted the best activities—from exploring Machu Picchu to relaxing in hot springs. Aguas Calientes, Peru, has so much to offer. Plan your trip and discover this magical gateway town to Machu Picchu!
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